Published on March 04, 2024 19:13 GMT+00:00edited on March 04, 2024 19:14 GMT+00:00

Coinbase's trading platform is once again experiencing problems amid heavy trading in crypto, including showing some customers their account balance was $0.

"We are aware some users may experience increased latency ... and a few users may see intermittent zero balance," Coinbase said in a post to X. "Rest assured, your funds are safe. Our team is investigating this issue and will provide an update. Trading is not impacted at this time."

Less than a week ago, the U.S.-based exchange reported that a heavy load of traffic had caused the same technical glitch to occur. At the time, Coinbase CEO Brian Armstrong took to X to explain what had happened. "We had modeled a ~10x surge in traffic and load tested it. This exceeded that number. It's expensive to keep services over-provisioned, but …