The EU has published draft regulatory standards for issuers of stablecoins when dealing with complaints.

Wednesday's Regulatory Technical Standards (RTS) set procedures for the "prompt, fair and consistent handling of complaints by holders of ARTs," or asset reference tokens, outlining specific guidelines and requirements for stablecoin issuer complaint management policies and procedures. 

"Such a framework should support innovation and fair competition, while ensuring a high level of protection of retail holders and the integrity of markets in crypto assets," the EBA document added.

MiCA's definition of stablecoins

The bloc's Markets in Crypto Assets (MiCA) regulatory framework defines stablecoins that can reference several fiat currencies or other assets like cryptocurrencies …