Companies will realize true value of AI in 2024: BCG chair

12/20/2023 03:26
Companies will realize true value of AI in 2024: BCG chair

While artificial intelligence became 2023's biggest story, will AI manage to capture headlines in 2024 as lawmakers consider regulation and companies pivot to large-language models? Boston Consulting Group (BCG) Global Chair Richard Lesser sits down with Yahoo Finance Live to discuss the use cases companies will seek to implement to a wider scale in the coming year. "If they also tackle the people side of it that they can capture enormous value, but people assume tackling the people side is about... cutting jobs. And what we're seeing so far is that's not the focus," Lesser says. "The big focus is how do you upscale and rescale your workforce? How do you get people to get rid of the more drudgery parts of their job and focus on higher value customer interactions or higher value focus on innovation?" Follow along with Yahoo Finance's 2024 Investor Guide for more expert insight, or click here to watch this full episode of Yahoo Finance Live.

While artificial intelligence became 2023's biggest story, will AI manage to capture headlines in 2024 as lawmakers consider regulation and companies pivot to large-language models?

Boston Consulting Group (BCG) Global Chair Richard Lesser sits down with Yahoo Finance Live to discuss the use cases companies will seek to implement to a wider scale in the coming year.

"If they also tackle the people side of it that they can capture enormous value, but people assume tackling the people side is about... cutting jobs. And what we're seeing so far is that's not the focus," Lesser says. "The big focus is how do you upscale and rescale your workforce? How do you get people to get rid of the more drudgery parts of their job and focus on higher value customer interactions or higher value focus on innovation?"

Follow along with Yahoo Finance's 2024 Investor Guide for more expert insight, or click here to watch this full episode of Yahoo Finance Live.

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